Start an organized collision-repair conversation. Submit damage photos and claim information through the existing M&A intake and claims tools, then discuss the estimate with the team.
Have the carrier and claim number ready if one is assigned.
Upload photos and documents in the signed intake or claims tools.
Confirm towing, estimate review and insurer authorization separately.
Your visit, connected
Book the visit first. When you bring the vehicle, complete signed customer check-in with your contact details, vehicle and concern. Use the customer portal for repair updates, or call the front desk for help.
No. Your claim submission, the insurer’s coverage decision and repair authorization are separate steps. The team will explain what is needed next.
Can I send damage photos before bringing the car?+
Yes. Use the claims or signed intake tool to share photos and your claim information. Photos help plan the next conversation, but hidden damage may require an in-person inspection.
Should I drive after a collision?+
If a wheel rubs, fluids leak, a door will not secure or the vehicle does not steer or brake normally, do not drive it. Call to coordinate a safe arrival or towing.
Service near you
Find practical visit information for your community and the M&A shop.
