(240) 289-37086181 Annapolis RoadHyattsville, MD 20784
THE M&A ANSWER CENTER

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Get back to your day.

Inspection questions, repair estimates and the details that make a visit easier. Start with what you need.

Questions before your visit

15 answers

Can I plan my visit if I already know what needs repair?

Yes. Choose the service, describe the repair or tire work you want priced, and request a written estimate and completion window in the booking form. An advisor reviews the exact vehicle, parts and labor before giving a firm price or timing.

Plan your visit
Is the time I choose confirmed?

Look for “Confirmed” on your booking. If it says “Requested,” we will confirm your drop-off time.

Plan your visit
How is booking different from check-in?

Book your drop-off time. Check in when you bring us your car.

Plan your visit
How do I see my visit or repair status?

Open the Digital Garage to check your repair status.

View repair status
Can you estimate tire work before I arrive?

Tell us your tire size, quantity, vehicle and whether you need installation, balancing, a flat repair or alignment. We will confirm tire availability, fit, final price and the expected completion window.

Explore planning prices
What if the repair takes longer than estimated?

We will update you if the timing changes and ask before adding work.

Explore planning prices
Can I bring an insurance estimate from another carrier?

Yes. Share the claim number, carrier, adjuster and existing estimate during check-in. M&A can prepare its own itemized repair estimate or a supplement for discovered work. Insurer approval and payment depend on the carrier.

Plan collision care
Will my estimate show parts, labor and fees?

A written M&A estimate can list operations, labor hours and rates, parts and types, shop supplies, tax, claim details and an expected completion window. Review the specific scope and total before approving repairs.

Explore planning prices
How do RepairPal benefits apply?

Ask the advisor to verify whether your specific repair qualifies under the current RepairPal program terms. The written shop estimate and repair documents describe the work, pricing and applicable warranty.

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Where is the Maryland inspection station?

At 6181 Annapolis Road, Hyattsville, MD 20784. Request an arrival time online, then wait for the team to confirm inspector availability and your vehicle class.

Plan an inspection
What should I do if my car will not start?

First make sure you are in a safe location. Request roadside help or call M&A with the vehicle and exact location. A no-start can have different causes; the team needs to assess it.

Request roadside help
Does a roadside request automatically dispatch a truck?

We will confirm your price and dispatch before help is on the way.

Request roadside help
What are the diagnostic and re-inspection fees?

The current signed check-in lists a $150 diagnostic fee when applicable and a $30 Maryland re-inspection fee when applicable. Confirm the service scope and current price with the team.

Plan an inspection
Can I receive my estimate by email?

Yes—give us your email when you book and ask for your estimate by email.

Explore planning prices
Is M&A a Google preferred or certified repair shop?

The preferred-source button lets you manage your own Google source preferences. It is not a Google endorsement or repair certification. Google controls whether a source can be selected and where it appears.

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Not sure which service fits?

Use the service finder, describe the concern and choose the next step for your vehicle.

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