What to expect from collision & insurance repair
Start an organized collision-repair conversation. Submit damage photos and claim information through the existing M&A intake and claims tools, then discuss the estimate with the team.
Have these details ready
- Have the carrier and claim number ready if one is assigned.
- Upload photos and documents in the signed intake or claims tools.
- Confirm towing, estimate review and insurer authorization separately.
Tell us the year, make, model, mileage, previous work and any deadline for getting the vehicle back. The advisor confirms the scope, findings and written estimate before additional work.
Planning from College Park, MD
From the University of Maryland or the Baltimore Avenue corridor, set your destination to our Annapolis Road shop in Hyattsville. Local routes can connect through East West Highway or Kenilworth Avenue; use current navigation instead of relying on a fixed travel-time estimate.
For a student vehicle, a family car or a vehicle preparing for a long drive, share mileage and service records. Ask about maintenance, warning-light diagnosis or a pre-purchase inspection before making a larger repair or purchase decision.
Questions before your visit
Where do College Park, MD customers go for collision & insurance repair?
Arrange this visit at 6181 Annapolis Road, Hyattsville, MD 20784. This guide is for customers coming from College Park, MD. Confirm the service and appointment before traveling.
Can I send damage photos before bringing the car?
Yes. Use the claims or signed intake tool to share photos and your claim information. Photos help plan the next conversation, but hidden damage may require an in-person inspection.
Should I drive after a collision?
If a wheel rubs, fluids leak, a door will not secure or the vehicle does not steer or brake normally, do not drive it. Call to coordinate a safe arrival or towing.
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