What to expect
Let the team know if a wheel rubs, fluid leaks, a door will not close or the car cannot be driven safely. M&A can review visible and later discovered damage, prepare a repair estimate or supplement, and discuss insurer steps without promising coverage.
Have these details ready
- Photograph the damage from a safe place.
- Have the carrier, claim number and adjuster information if available.
- Arrange towing if the car is unsafe to drive.
One question drivers ask
Will submitting photos authorize repair?
No. The team reviews the damage and estimate with you. Insurer decisions and your repair authorization are separate.

