Request towing or roadside assistance through M&A. Give the exact vehicle location and explain whether it rolls, steers and is accessible. Dispatch confirms availability, price and the next step.
If there is immediate danger, injury or fire, call 911.
Give the road, direction of travel and an accessible landmark.
Confirm the destination and wait for an accepted dispatch request.
Your visit, connected
Book the visit first. When you bring the vehicle, complete signed customer check-in with your contact details, vehicle and concern. Use the customer portal for repair updates, or call the front desk for help.
Does an online request mean a truck is on its way?+
No. The dispatch team must accept and confirm the request. Call if the situation changes or if you need an immediate availability check.
What should I share when requesting a tow?+
Give the exact pickup location, vehicle description, whether it can roll or steer, parking restrictions and a safe callback number. Confirm the destination and quoted charges with the team.
Is a roadside form an active dispatch?+
Submitting a request starts the conversation. Wait for the team's confirmation of availability, pickup, destination and price before expecting a truck.
Service near you
Find practical visit information for your community and the M&A shop.
