What to expect
Tell us whether the car rolls, steers, has flat tires or sits in a garage with a height limit. If a collision has blocked traffic or someone is hurt, move to safety and call emergency services first. Repair at M&A is arranged separately from the tow.
Have these details ready
- Share the pickup address, nearby landmark and vehicle description.
- Describe garage clearance, gate codes and whether the car can roll.
- Confirm the quoted tow, destination and arrival estimate with dispatch.
One question drivers ask
Does submitting a request send a truck immediately?
No. Dispatch must confirm equipment, availability, price and destination before a truck is assigned.