Integrity Warranty service-plan claims
An Integrity Warranty claim starts with the exact contract and the vehicle’s symptoms. Plan coverage and authorization are specific to the customer’s agreement.
Bring the information you have; the rest can be verified.
- Upload the contract page or provide the agreement number if you have it.
- Share the vehicle VIN, current mileage and a short description of the concern.
- M&A confirms diagnostic authorization, documents the findings and prepares a repair estimate.
- The administrator’s decision, your deductible and your approval of any additional amount are recorded separately.
Missing paperwork does not stop check-in. M&A can mark the plan for verification and follow up before repair authorization.
Keep the repair authorization clear
M&A will explain the proposed work and customer responsibility before repairs begin. A provider review or estimate submission is not your authorization for the shop to perform repairs.