Check eligibility first
Google Business Profile is for eligible businesses that meet customers in person, at a customer-facing location or by visiting customers. Online-only businesses and lead-generation companies are ineligible. Search Google Maps for your existing business before creating a profile. If one exists, claim it or request ownership through Google's process. Only an owner or authorized representative should manage it.
Use your real business details
Use the name customers recognize from your real-world branding. Choose categories that describe your core business, then add your business-controlled phone number, website, and accurate customer-facing hours. Do not add towns or marketing keywords to the name to chase rankings. Use your actual operating location; a rented mailing address or virtual office where you do not operate is not an eligible substitute.
If you travel to customers and do not serve them at your base, hide that address publicly and enter your actual service area.
Which address should a mobile business display if it never serves customers at its base?
Claim, verify, and maintain
Follow the verification options Google offers in your account. Keep the business owner in control of ownership and add helpers through authorized access. After setup, check hours, contact details, and services whenever your operations change. Make the website explain the same business clearly, with a usable contact route. A complete profile is useful customer information; it does not guarantee a particular search position or a steady flow of leads.
Action checklist
Choose the items you want, or print all.
Sources & further reading
- Google: Business eligibility and ownership ↗
- Google: Guidelines for representing your business ↗
- Google: Add or claim your Business Profile ↗
General business education. Follow current agency instructions and review your circumstances with a qualified tax, legal or financial adviser.
